Board Member Resources

Frequently Asked Questions

• How Much Are Your Management Fees Per Month?

  Management fees vary based on the size of your community, the scope of services required, and your association’s specific needs. We provide transparent, customized proposals so your board knows exactly what to expect. Contact us for a tailored quote.

• What Is Included in the Financial Summary and How Often Are They Provided to the Board for Review?

  Boards receive detailed monthly financial statements that include income and expense reports, balance sheets, assessment collection status, bank reconciliations, and budget comparisons. All reports are accessible 24/7 through the secure Board Member Portal.

• Does Your Company Assist in the Facilitating of Annual Audits and Tax Preparation?

  Yes. We work closely with your association’s CPA or auditor to provide the financial records and documentation needed to complete annual audits, reviews, and tax filings efficiently and on time.

• What Is Your Process for the Collection of Delinquent Homeowner Accounts?

  We follow a consistent, compliant collections process that includes courtesy reminders, formal delinquency notices, and late fees in accordance with your governing documents. When necessary, we coordinate with the association’s attorney to pursue further action, always keeping the board informed.

• What Assessment Payment Options Do You Provide to Owners?

  Owners can pay assessments through the online portal via ACH bank draft or credit/debit card, set up automatic recurring payments, or mail a check. Multiple options make it easy for homeowners to stay current.